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Guides

Practical guidance for your electricity bill.
  • Before you switch plan: what to check

    Fixed or variable price, early-exit fees, conditional discounts and tiers — with examples from suppliers' official terms.

    Last reviewed: 5 November 2026

  • What you pay for on your electricity bill

    Which part of the bill changes with the supplier, which part is the same for everyone, and what regulated charges and taxes are today.

    Last reviewed: 5 November 2026

How to read your bill

The first page shows the consumption period, kilowatt-hours and amount due. Check whether it's a final bill (actual reading) or an advance (the supplier's estimate). Charges split into supply, regulated, taxes and third-party fees.

When switching is worth it

When the yearly gap is meaningful, your contract has no large exit fee and you understand the new plan's pricing. A fixed price gives predictability; a variable one can cost less or more month to month.

How to switch

Apply to the new supplier with the supply number from your bill. The new supplier handles the switch; you don't need to terminate the old contract yourself and the meter doesn't change.

Night-rate tariff

With a dual-zone meter, part of your usage is billed at a reduced night rate. Tell us in the comparison so zoned plans are calculated correctly.