Privacy Policy
How we collect, use, and protect your personal information
Last Updated: August 23, 2025
Overview
At Logariasmo.gr, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our electricity bill analysis platform.
We operate in full compliance with the General Data Protection Regulation (GDPR) and Greek data protection laws. By using our service, you agree to the collection and use of information in accordance with this policy.
Data Controller
Logariasmo.gr is the data controller for the personal information collected through our platform. You can contact us regarding any privacy-related questions:
Company: Logariasmo.gr
Email: privacy@logariasmo.gr
Data Protection Officer: dpo@logariasmo.gr
Address: Greece
Information We Collect
Personal Information
We collect the following types of personal information:
Account Information
- Email address
- Name (if provided)
- Account preferences
- Language settings
Usage Information
- IP address
- Browser type and version
- Device information
- Usage patterns and analytics
Bill Data
- Electricity bill PDFs (temporarily)
- Extracted billing information
- Consumption patterns
- Analysis results
How We Collect Information
- Direct Input: Information you provide when using our platform
- File Uploads: PDF bills you upload for analysis
- Automated Collection: Technical information collected automatically
- Third-party Sources: Public energy data and regulatory information
How We Use Your Information
Primary Purposes
We use your information for the following purposes:
Service Provision
- Analyze your electricity bills
- Provide energy plan recommendations
- Calculate potential savings
- Generate analysis reports
Platform Improvement
- Enhance user experience
- Fix technical issues
- Develop new features
- Optimize performance
Communication
- Respond to your inquiries
- Provide customer support
- Send service updates
- Share energy tips (with consent)
Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Contract Performance: To provide our electricity analysis service
- Legitimate Interest: To improve our platform and provide better service
- Consent: For marketing communications and optional features
- Legal Obligation: To comply with applicable laws and regulations
Information Sharing and Disclosure
We Do Not Sell Your Data
We do not sell, trade, or rent your personal information to third parties. Your data is used solely for the purposes described in this policy.
Limited Sharing
We may share your information in the following limited circumstances:
Data Processing Agreements
All third-party service providers are bound by strict data processing agreements that ensure they handle your information in accordance with this policy and applicable data protection laws.
Data Security
Security Measures
We implement comprehensive security measures to protect your personal information:
Technical Security
- SSL/TLS encryption for all data transmission
- Secure data centers with physical security
- Regular security audits and penetration testing
- Multi-factor authentication for administrative access
Data Protection
- Automatic deletion of uploaded PDFs after analysis
- Encrypted storage of sensitive information
- Regular backup and disaster recovery procedures
- Access controls and user authentication
Organizational Security
- Employee training on data protection
- Strict access controls and authorization
- Incident response procedures
- Regular security assessments
Data Retention
We retain your personal information only for as long as necessary:
- Uploaded PDFs: Automatically deleted within 24 hours of analysis
- Analysis Results: Stored for 30 days unless you request deletion
- Account Information: Retained while your account is active
- Usage Analytics: Aggregated and anonymized after 12 months
Your Rights Under GDPR
Under the General Data Protection Regulation, you have the following rights regarding your personal information:
Right of Access
Request a copy of your personal information and details about how we process it
Right to Rectification
Request correction of inaccurate or incomplete personal information
Right to Erasure
Request deletion of your personal information in certain circumstances
Right to Restrict Processing
Request limitation of how we process your personal information
Right to Data Portability
Request a copy of your data in a structured, machine-readable format
Right to Object
Object to processing based on legitimate interests or for direct marketing
Right to Withdraw Consent
Withdraw consent for processing based on consent
Right to Lodge a Complaint
Lodge a complaint with the Hellenic Data Protection Authority (HDPA)
Exercising Your Rights
To exercise any of these rights, please contact us at privacy@logariasmo.gr. We will respond to your request within 30 days.
Third-Party Services
Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties.
Third-Party Services We Use
- Google Analytics: Website analytics and performance monitoring
- Cloud Hosting: Secure data storage and platform hosting
- Email Services: Customer communication and support
All third-party services are carefully selected and bound by strict data protection agreements.
Children's Privacy
Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.
International Data Transfers
Your personal information may be processed in countries outside the European Economic Area (EEA). When such transfers occur, we ensure appropriate safeguards are in place:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions for countries with equivalent data protection standards
- Binding corporate rules for multinational organizations
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending an email notification to registered users
- Displaying a prominent notice on our platform
The "Last Updated" date at the top of this policy indicates when it was last revised.
Contact Us About Privacy
If you have any questions about this Privacy Policy or our data practices, please contact us:
Privacy Officer
Email: privacy@logariasmo.gr
Data Protection Officer
Email: dpo@logariasmo.gr
General Inquiries
Email: info@logariasmo.gr
Hellenic Data Protection Authority
You also have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA):
- Website: www.dpa.gr
- Email: complaints@dpa.gr
- Address: Kifisias 1-3, 115 23 Athens, Greece