Contact Us
We're here to help! Get in touch with our team for support, questions, or business inquiries.
How Can We Help You?
Whether you have questions about our electricity bill analysis, need technical support, or want to explore business opportunities, we're here to assist you. Choose the contact method that best fits your needs.
Contact Methods
General Inquiries
For general questions about our service, platform, or company.
Email: info@logariasmo.gr
Response Time: Within 24 hours
Technical Support
For technical issues, bugs, or questions about using our platform.
Email: support@logariasmo.gr
Response Time: Within 4 hours
Business Development
For partnerships, business opportunities, or enterprise solutions.
Email: business@logariasmo.gr
Response Time: Within 48 hours
Data & Methodology
For questions about our data sources, methodology, or calculations.
Email: data@logariasmo.gr
Response Time: Within 24 hours
Send Us a Message
Prefer to send us a message directly? Fill out the form below and we'll get back to you as soon as possible.
Response Times
We're committed to providing timely responses to all inquiries. Here's what you can expect:
Technical Support
Response: Within 4 hours
Resolution: Within 24 hours for most issues
General Inquiries
Response: Within 24 hours
Resolution: Within 48 hours
Business Development
Response: Within 48 hours
Follow-up: Within 1 week
Data & Methodology
Response: Within 24 hours
Detailed Answer: Within 72 hours
Office Hours
Our customer support team is available during the following hours:
Monday - Friday
Support Hours: 9:00 AM - 6:00 PM (EET)
Business Hours: 9:00 AM - 5:00 PM (EET)
Saturday
Support Hours: 10:00 AM - 2:00 PM (EET)
Business Hours: Closed
Sunday
Support Hours: Emergency support only
Business Hours: Closed
Note: For urgent technical issues outside of regular hours, please email support@logariasmo.gr with "URGENT" in the subject line.
Frequently Asked Questions
Before contacting us, you might find answers to common questions in our FAQ section:
Platform & Usage
Technical Issues
Business & Partnerships
Emergency Contact
For critical issues that require immediate attention:
Email: emergency@logariasmo.gr
Response: Within 2 hours
Use for: Platform outages, critical data errors, security issues
Note: Please only use the emergency contact for truly critical issues. For general support, please use the regular support channels above.